About the role
AI summarisedJoin AMD's Quality & Reliability organization to execute Returns Debug and RMA processes. This role involves providing crucial support through failure analysis to address customer quality issues, driving product improvements, and ensuring execution excellence in a fast-paced, innovative environment.
FablessOnsiteEngineering
Key Responsibilities
- Perform analysis and report writing on customer returns electrical FA, including analysis on Automated Test Equipment (ATE) and System Level Test (SLT).
- Duplicate customer-reported failures at the Platform level and perform board-level debug.
- Handle customer returns debug covering pre & post Mass Production, field returns including Excursion/Critical issues, and DPPM improvement.
- Drive cross-functional collaboration by proactively engaging with Device Analysis and Product Engineering teams for fault isolation and root-cause investigations.
- Identify and define test coverage enhancements to strengthen product quality, prevent customer-facing failures, and support long-term reliability improvements.
- Provide technical direction in diagnosing complex issues, influencing validation strategies, and ensuring findings translate into actionable quality improvements.
- Provide conclusive analysis reports aligned with Program/PLQ/Customer Interfacing teams for customer communication.
Requirements
- Bachelor’s or Master’s degree in Electrical/Electronic Engineering or Computer Engineering.
- Strong verbal and written communication skills for global team collaboration.
- Analytical and detail-oriented approach to debugging complex systems.
- Proactive mindset focused on teamwork and achieving collective success.
- Ability to perform failure analysis in a high-paced, results-oriented environment.