About the role
AI summarisedInside Product Specialist at Dell Technologies in Singapore, acting as the technical expert for sales teams. The role involves deep product knowledge, customer consultation on configurations and pricing, and delivering technical solutions via phone, chat, web, and email.
ElectronicsOnsite
Key Responsibilities
- Responsible for a set of products and services, they get to know their portfolio inside and out
- Our Inside Sales teams rely on them for technical consultation during the sales process
- They directly advise customers on everything from product features and configurations through to pricing and availability
- They’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email
Requirements
- Experience working in a sales environment and in a technical role that shows knowledge of multi-platform hardware and software solutions
- Good analytical, decision-making and organizational skills and a drive for results
- Clear communication skills, both verbal and written