About the role

AI summarised

The Retail Executive supports the daily retail operations at The Singapore Mint, a wholly-owned subsidiary of Sembcorp Industries. This role is crucial in delivering high standards of customer service, managing sales transactions, and maintaining the premium presentation of coins, collectibles, and merchandise.

UtilitiesOnsiteRetail

Key Responsibilities

Attend to walk-in customers and respond to product enquiries in a professional manner.
Provide accurate information regarding products, pricing, promotions, and availability.
Handle sales transactions, payment processing, and order collection accurately.
Support basic after-sales service including returns, exchanges, and customer follow-ups according to policy.
Maintain product displays, visual merchandising, and overall store cleanliness.
Assist with stock replenishment, basic inventory checks, and merchandise arrangement.
Support promotional activities and product launches in the retail store.
Maintain accurate records of sales transactions and customer requests.
Assist with opening and closing duties of the retail outlet when required.

Requirements

GCE ‘O’ Level, ITE, Diploma, or equivalent qualifications.
Minimum 2–3 years of relevant experience in retail or customer service.
Strong interpersonal and customer service skills.
Ability to communicate clearly in spoken English.
Pleasant, professional, and service-oriented attitude.
Able to work independently as well as in a team.