About the role
AI summarisedTeam leading role in the Operations Department of a global logistics company, responsible for forwarding tasks, customer service, and coordination of cargo release. Requires strong knowledge of logistics operations and Cargowise.
BusinessFull-timeGeneral
Key Responsibilities
- Provide correct and accurate quotations & invoices to clients
- Provide updates to the clients (Internal & External) via tracking reports in collaboration with Customer Service for all incoming & outgoing shipments
- Update all transactions in Cargowise
- Must be conversant with Microsoft Office
- Invoice all forwarding jobs in Cargowise for all forwarding related jobs
- Provide clients with invoices for all jobs done
- Follow up with clients on payments
- Coordinate the cargo release process
- Work hand in hand with other departments on all clients transactions
- Any other operations related duties that will be assigned to you by your supervisor
Requirements
- Advanced Diploma in Logistics & Transport
- A strong and excellent knowledge of all facets of the Ceva/ Logistics Business possibly with proven track record in Operations / Shipping or Forwarding function
- Vast knowledge in Cargowise
- Excellent interpersonal and Communication skill
- Flexibility in working hours
- Three-years related experience