KPMG Corporate Services

Associate Manager - HRIS, Process Improvement

KPMG Corporate Services
ConsultingSingaporeOnsitePosted 6 days ago

About the role

AI summarised

Join the People, Performance & Culture (PPC) team to drive HR excellence by managing HRIS functions and leading process improvement initiatives. This role focuses on optimizing end-to-end HR operational processes across the employee lifecycle using SAP SuccessFactors and modern automation tools.

ConsultingOnsite

Key Responsibilities

  • Review, redesign, and streamline end-to-end HR operational processes across the employee lifecycle (Hire to Retire) focusing on efficiency and data quality.
  • Act as a functional Subject Matter Expert for SAP SuccessFactors Employee Central and Recruiting (RCM), including workflows, business rules, and data structures.
  • Design and deliver process automation and digital solutions using Power Automate, Power Apps, SharePoint, and integrating with SuccessFactors via APIs.
  • Lead HR process improvement initiatives end-to-end, from requirements gathering and solution design through UAT and go-live.
  • Partner with HR Business Partners, Talent Acquisition, PX, Payroll, and Technology teams to align solutions with business and compliance requirements.
  • Support data validation, reconciliation, and issue resolution across SuccessFactors and downstream HR systems.
  • Ensure all HR processes and digital solutions comply with data privacy, audit, security, and internal control standards.
  • Develop and maintain process maps, SOPs, user guides, and training materials to enable sustainable adoption.

Requirements

  • Recognised degree in Information Systems, Human Resources, Business, or a related discipline.
  • Strong hands-on experience with SAP SuccessFactors, preferably Employee Central.
  • Exposure to Recruiting (RCM) workflows and integrations is required.
  • Demonstrated experience in HR process improvement, optimisation, and digital transformation.
  • Solid understanding of the HR lifecycle and system design impacts (payroll, compliance).
  • Practical experience with automation tools like Microsoft Power Automate or Power Apps.
  • Strong analytical and problem-solving skills to translate business requirements into scalable solutions.