Jobfoundry
Jobfoundry
SMRT

Head, IT Business Relations Mgmt / Enterprise Systems

SMRT
Public Transport & Rail OperationsSingapore, SGFull-time1 weeks ago
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About the role

AI summarised

The Head of IT Business Relations Management / Enterprise Systems acts as the strategic interface between IT and business units at SMRT, ensuring alignment of project management and enterprise systems with business objectives. This role provides leadership for ERP systems, databases, and integrations, focusing on reliability, security, and scalability. The position requires over 12 years of IT management experience, including 5 years in a leadership role, and a bachelor's degree in a related field.

TransportFull-timeGeneral

Key Responsibilities

  • Partner with business units' management layers to understand objectives and translate them into IT strategies.
  • Build and maintain strong relationships with stakeholders across business units.
  • Serve as the primary liaison between IT and business units to ensure clear communication.
  • Provide strategic guidance on technological trends and opportunities for business units.
  • Managing project management office to deliver a healthy initiative portfolio for business units.
  • Define and implement the enterprise systems strategy aligned with business objectives.
  • Drive modernization initiatives, including cloud migration and system integration.
  • Oversee the development, implementation, and maintenance of ERP and enterprise applications.
  • Ensure compliance with security, licensing, and regulatory requirements.
  • Establish governance frameworks for enterprise systems.
  • Ensure adherence to internal controls, audit readiness, and risk management.
  • Identify opportunities for automation, process improvement, and cost optimization.

Requirements

  • At least 12 years of experience in IT management, business relationship management, or enterprise systems management, including at least 5 years in a leadership role in a similar industry.
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field (required).
  • PMP (Project Management Professional) or equivalent project management certification (preferred).
  • Relevant enterprise systems certifications (SAP, Oracle, etc.) (preferred).
  • Proven track record of managing large-scale IT projects and enterprise system implementations (ERP, CRM, etc.).
  • Experience with cloud migration and system integration.
  • Strong background in governance, compliance, and regulatory requirements for enterprise systems.