About the role
AI summarisedThis is a VP/AVP Front Office Onboarding Specialist role in Private Banking at a major bank. The role involves managing the onboarding process for high-net-worth clients, ensuring compliance with regulatory requirements and delivering a seamless client experience.
BusinessFull-timeGeneral
Key Responsibilities
- Manage end-to-end onboarding of private banking clients, including account opening, documentation, and due diligence.
- Ensure all client onboarding activities comply with AML, KYC, and other regulatory requirements.
- Collaborate with relationship managers, compliance, and operations teams to facilitate smooth onboarding.
- Review and verify client documentation for accuracy and completeness.
- Handle complex onboarding cases, including multi-jurisdictional structures and high-risk clients.
- Identify and escalate potential risks or issues during the onboarding process.
- Maintain up-to-date knowledge of regulatory changes and internal policies.
- Provide training and guidance to junior team members on onboarding procedures.
- Drive process improvements to enhance efficiency and client experience.
- Prepare and present onboarding metrics and reports to management.
Requirements
- Bachelor's degree in Finance, Business, or related field.
- Minimum 8-10 years of experience in private banking or wealth management onboarding.
- Strong knowledge of AML, KYC, and regulatory requirements for private banking.
- Experience with complex client structures (trusts, corporations, foundations).
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Proficiency in English; Mandarin or other Asian languages preferred.
- Detail-oriented with strong analytical and problem-solving skills.
- Proven ability to manage multiple stakeholders and prioritize tasks.
- Experience with onboarding systems and CRM platforms.
- Relevant certifications (e.g., CAMS, ICA) preferred.