About the role

AI summarised

Thales is seeking a Security Engineer II to join our team in Singapore. You will provide comprehensive security services to customers, acting as a trusted advisor while leveraging expertise with the Thales Cloud Application Security platform.

Aerospace & DefenseOnsite

Key Responsibilities

Provide comprehensive service to customers, including proactive monitoring, configuration, integration assistance, and post-sales support.
Act as a trusted advisor by providing high-quality troubleshooting, investigation, and consultation when requested by customers.
Take ownership of issues, collaborating with internal Thales support, research, development, and product functions.
Deliver actionable intelligence derived from customer issues to inform future product enhancements.

Requirements

At least 2 years of experience in tech support, networking, or SOC.
Excellent verbal and written communication skills to convey technical information clearly.
Strong customer service orientation with comfort interacting directly with clients.
Familiarity and experience with network protocols and standards (HTTP/S, SSL, DNS, TCP/IP).
Familiarity and experience with OWASP top 10 risks.
Familiarity with common web technology concepts (HTML, Javascript, JSON, and REST APIs).
Analytical problem-solving mindset with a drive to research solutions.