About the role
AI summarisedSenior-level role owning the ISO 9001 Quality Management System for a regulated environment. Responsible for maintaining QMS platforms, planning and executing internal/external audits, managing CAPA, driving process governance, and delivering compliance training across research and operational teams.
ResearchOnsite
Key Responsibilities
- Own and maintain the organisation’s QMS in alignment with ISO 9001 standards
- Act as the system owner for QMS platforms, including workflow, document control, and training systems
- Ensure effective management of QMS documentation and training records, supporting applicable research and regulatory compliance requirements
- Plan and execute internal audits to assess compliance with ISO standards, internal policies, and applicable regulatory requirements
- Support external audits, including ISO 9001 surveillance and recertification audits
- Support research-related compliance monitoring and audits (e.g., IRB readiness, study governance where applicable)
- Manage audit findings, including CAPA tracking, root cause analysis, and timely closure
- Maintain and enforce standardised processes across the organisation
- Ensure processes are aligned with applicable compliance requirements (e.g., IRB protocols, data protection, material handling)
- Identify process gaps and drive continuous improvement initiatives
- Perform periodic QC checks and reviews to ensure adherence to defined standards and regulatory requirements
- Conduct targeted compliance reviews across key domains (e.g., IRB/ethics, laboratory activities, export control, and data protection/PDPA)
Requirements
- 7 – 10 years of experience in quality, compliance, or audit roles
- Proven experience managing or supporting ISO 9001 QMS and audit cycles
- Hands-on experience in internal audits, CAPA management, and process governance
- Exposure to regulated environments (e.g., GxP/GCP) is a plus but not mandatory
- Bachelor’s degree in Life Sciences, business, or a related field
- Professional certifications such as ISO 9001 Lead Auditor are preferred
- Strong knowledge of QMS frameworks and audit methodologies
- Experience with QMS/document management systems
- Detail-oriented with strong analytical and problem-solving skills
- Ability to operate independently and maintain existing systems with minimal oversight
- Effective communication and stakeholder management skills