About the role
AI summarisedAWS Infrastructure Services is seeking a Program Manager based in Singapore to drive operational excellence and optimization for the Critical Projects Implementation team. The role involves using data and business inputs to develop dashboards, manage project risks, and create actionable insights to improve business outcomes. The ideal candidate will have strong analytical skills, experience in program management, and proficiency in Excel and SQL.
BusinessFull-time
Key Responsibilities
- Translate basic business problem statements into analysis requirements
- Communicate analysis and work with business stakeholders to understand its value and propose changes
- Develop audit and compliance mechanisms to ensure data integrity
- Write queries and output efficiently
- Convert data to make it analysis-ready through basic descriptive, aggregations, and pivots
- Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks)
- Gather data across APAC to support reporting, including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking
- Identify gaps, measure inefficiencies/impact, propose actions, measure success and iterate
- Identify gaps and create system SOPs to drive efficiencies and reduce level of efforts (LOEs) on repeating and overlapping data entries, eliminate non-value-add activities, removing blockers, and driving automation
- Build metrics on Dashboard for KPI and Key Value Drivers reporting to drive better performance internally and externally
- Liaise with global counterparts to drive alignment
Requirements
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
- Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a related field (preferred)
- Experience in a highly analytical, results-oriented environment with cross functional interactions (preferred)
- Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions (preferred)
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company (preferred)
- Experience in operational excellence, continuous improvement, or process improvement roles (preferred)