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DBS Bank

Associate, Branch & Self-Service Banking Specialist, Platform and Projects, Consumer Banking Group

DBS Bank
BusinessSingapore - CentralFull-time1 months ago
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About the role

AI summarised

Associate role in DBS Consumer Banking Group focusing on Branch and Self-Service Banking platform projects. Responsibilities include business requirements analysis, UAT, live verification, production support, and statutory reporting. Requires skills in testing, incident resolution, and stakeholder management.

BusinessFull-timeGeneral

Key Responsibilities

  • Business requirements analysis, addressing employee/customer journey pain points for Branch and Self-Service Banking (BSSB) platform
  • Product Owners to define and design customer journey flow and groom User Stories
  • Responsible for the UAT for BSSB enhancement which includes Test Planning and Test execution at test lab at DAH
  • Responsible for the Live Verification conducted at various ATM locations usually during weekends and after office hours depending of system deployment time
  • Be part of the application security key custodian team to support key activities at Data Centres, often carried out during the wee hours at least 1-2 a month
  • Provide BAU Support - User queries, issues resolution, configuration changes
  • Production Issues/Incident Resolution - managing all the production issues and ensuring they get resolved within SLA
  • Prepare and compile statistics for regular statutory report submission

Requirements

Requirements were not listed in the extracted data for this post.