Amazon

Senior Delivery Practice Manager - Modernisation and AI Transformation , ASEAN Professional Services

Amazon
BusinessSG, SingaporeFull-time3 weeks ago

About the role

AI summarised

The Senior Delivery Practice Manager leads AWS Professional Services teams in ASEAN, focusing on application modernization and AI-led transformation. This role involves managing delivery teams, driving customer engagements, and building strategic service lines to accelerate cloud adoption.

BusinessFull-timeSolutions Architect

Key Responsibilities

  • Oversees and guides ASEAN ProServe Application Engineering, App Modernisation, and AI-led Transformation Programs.
  • Ensures customer experience in modernisation and AI-led transformation engagements from pre-sales to delivery, ensuring high-quality, scalable solutions and outcomes.
  • Develops, manages, and maintains relationships with customers, partners, and key stakeholders.
  • Hires and develops builders to drive orchestrated adoption and execution of strategy, operations, and process design on behalf of customers.
  • Influences, negotiates, and achieves results through others.
  • Leads cross-functional initiatives for continuous improvement and accelerated growth.
  • Builds frameworks, methods, and best practices for prescriptive guidance to customers, partners, and builders.
  • Builds and runs scalable mechanisms to improve quality, productivity, and efficiency.
  • Enables and leads teams to effectively prioritise, develop, and deliver new and reusable assets that differentiate the AWS portfolio in migration and modernisation.
  • Develops and executes the operational plan to achieve financial and operational targets across customers, partners, and employees.
  • Enables regular visibility of performance levels versus plans.
  • Establishes and executes strong control and governance for operational excellence.

Requirements

  • 7+ years of people leadership experience
  • 10+ years of IT and/or Management Consulting Services experience
  • Highly strategic and analytical, possessing 15+ years of relevant experience in solving business, product, and technical challenges.
  • 10+ years of hands-on experience in IT systems and infrastructure architecture, application architecture, software development, databases, and networking supporting Fortune 500 companies across multiple industries and geographies.
  • Proven experience with software development life cycle (SDLC) and agile/iterative methodologies.
  • IT Professional Services or Consulting practice leadership as a manager; team size 25+ with related goals/KPI's, focused on technologies involving sales, delivery, partner management, and people development.
  • Hands-on experience using automation tools to migrate workloads from on-premises datacentres to the public Cloud.
  • Hands-on architecting and building applications using Container and Serverless technologies.
  • Experience modernizing legacy monolithic applications to microservices.
  • Strong practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment.
  • Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets; Enterprise IT management frameworks (e.g. COBIT, ITIL).
  • AWS certifications, AWS engagement delivery experience or other public cloud certifications.