About the role

AI summarised

The SAP Enterprise Application Optimization Specialist is responsible for supporting and optimizing SAP systems, with a focus on Sales Order-to-Revenue processes and related retail and digital commerce domains. The role involves resolving business-impacting incidents, managing escalations, and collaborating across global teams to ensure system stability and timely remediation. Success requires strong functional SAP expertise, analytical problem-solving, and cross-functional communication skills.

TechnologyOnsite

Key Responsibilities

Tackle operational issues within SAP systems, primarily in Sales Order-to-Revenue business processes
Work across Retail, Digital Stores, and Sales Channels domains
Collaborate with business and technical teams across regions and time zones
Ensure timely remediation of system issues
Maintain accountability for all aspects of system support
Support cross-functional collaboration with stakeholders

Requirements

Bachelor's Degree from accredited university in Computer Science/Information Technology or a related field
Retail and Sales Domain experience
At least 5 years of functional working experience in SAP SD
Hands-on experience with SAP BRF+
Hands-on experience with SAP IS-Retail
Hands-on experience with SAP Hybris/Commerce
Hands-on experience with FSCM
Hands-on experience with API-based integrations
Hands-on experience with Worksoft automated testing
Strong understanding of end-to-end enterprise processes including order management, payment processing, and logistics
Critical problem solver with quantitative aptitude
Excellent communication and interpersonal skills
Proven ability to work in cross-functional environments
Demonstrates creativity, innovation, and proactive approach to challenging conventional norms
Experience with SAP ECC, S/4HANA, S/4 Hana Cloud BTP, SAP Rise, or AI-driven integration frameworks (preferred)
Debugging experience in ABAP (preferred)
Ability to perform code walkthrough in ABAP, Python, Java, HTML, or SQL (preferred)