About the role
AI summarisedServiceNow Technical Consultant role at Accenture in Singapore.
ConsultingOnsite
Key Responsibilities
- Design, develop, and implement custom applications and modules within the ServiceNow platform.
- Configure ServiceNow applications including incident management, problem management, change management, and service catalog.
- Write and maintain scripts using JavaScript, HTML, and XML for business rules, client scripts, and UI actions.
- Develop and manage integrations with external systems using REST and SOAP APIs.
- Gather business requirements from stakeholders and translate them into technical solutions.
- Conduct thorough testing of customizations and integrations to ensure functionality and performance meet specifications.
- Create and maintain comprehensive documentation for custom solutions, configurations, and integrations.
- Provide technical support for ServiceNow applications, troubleshooting and resolving issues.
- Assist with ServiceNow upgrades and maintenance, including testing new releases and patches.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proficiency in ServiceNow development.
- Experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.