Thales

Technical Consultant

Thales
Aerospace & DefenseSingaporeOnsitePosted 4 weeks ago

About the role

AI summarised

As a Technical Consultant in the Banking and Payment Services business team, you will partner with Sales and Development Engineers to deliver high-quality technical support to esteemed clients in the banking and payment industry. You will manage projects from pre-sales through maintenance support, acting as a key technical interface between Thales and the customer.

Aerospace & DefenseOnsite

Key Responsibilities

  • Provide pre-Sales support, including analyzing customer requests regarding Cards and Solutions.
  • Lead all technical activities for local and regional projects, reporting to the Technical Manager.
  • Serve as the technical interface for customers, channels, and internal stakeholders to understand needs and propose solutions based on Thales DIS product map.
  • Manage projects, coordinating with customers, vendors, and partners across pre-sales, system deployment, validation, post-sales activity, and maintenance support.
  • Define detailed Requirements & Specifications for assigned customers within the context of account management.
  • Manage the end-to-end implementation of technical solutions.

Requirements

  • Bachelor Degree in Computer Science, Electronics, or Engineering.
  • 3 years of relevant industry experience (preferably Smartcard, Embedded Software, Services provider background, Telecom, or Secure Transactions).
  • Proven experience in Project Management with the ability to multitask and manage various project elements simultaneously.
  • Strong problem-solving abilities, tenacity, and willingness to invest maximum effort to achieve goals.
  • High capacity to manage stressful situations, work under pressure, and meet deadlines with a positive attitude.
  • Attention to detail, organization, rigor, and autonomy.
  • Customer and business orientation with good teamwork and interpersonal skills.