About the role
AI summarisedThe Site Lead for Facility Management oversees daily operations and maintenance of data center critical M&E systems, ensuring 100% uptime. They manage shift teams, coordinate with clients and subcontractors, and respond to emergencies. The role requires a diploma in engineering or facilities management, 3-5 years of critical environment experience, and knowledge of electrical/mechanical systems.
IndustrialFull-timeGeneral
Key Responsibilities
- Maintain a positive and professional working relationship with internal and external clients.
- Respond to customer service requests in a timely manner.
- Respond to emergency calls (during shift work).
- Assist the Facility Manager and Subject Matter Experts (SME) in the planning and daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems.
- Ensure that equipment maintenance scheduled are cleared by all clients in advance.
- Manage Shift Teams ensuring daily walkthrough of DC to record and report any faults or defects detected and take down record of M&E equipment.
- Track, follow up and ensure all findings of equipment needing repairs/replacement/improvement are being closely follow up and resolved within SLAs.
- Plan duty shift team resources to ensure 24x7 shift duty rotation by duty shift personnel.
- Plan and co-ordinate shift team resources to support major activities planned by SMEs and Facility Manager.
- Conduct daily morning operational tool-box meetings.
- Plan, train/guide, monitor shift duty personnel work to ensure accuracy, consistency and quality of work following processes laid to attain zero HSE/Security/SLA impacting incidents.
- Ensure that the FOC is monitored and manned at all times and that EPMS, BMS, and Fire System alarms are responded to in a timely manner; contain/isolate the fault identified and provide impromptu escalations/updates base on escalation plan laid.
Requirements
- ITE/Nitec/Diploma in Electrical or Mechanical Engineering, Facilities Management, or equivalent field of study required.
- An excellent understanding and experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Chillers, Air handling units, Chilled water plant, CRAC units, Fire Alarm systems, and Fire Suppression systems.
- Experience of complex automatic control equipment, including relay logic, programmable logic controllers (PLC's), building management systems, and their integration with the data center infrastructure.
- Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint preferred.
- Proficiency in both written and spoken English.
- 3 to 5 or more years of experience in a data center or other Critical Environment required (preference is given to data center, hospital, pharmaceutical production or power plant experience).
- Working knowledge of mechanical, electrical, life safety monitoring and control systems typically used in critical environments.
- Proficient knowledge of HVAC and/or Electrical Systems. Team Lead shall be proficient in both Electrical and Mechanical.
- Able to work rotating shifts and on weekends/public holidays. (if required)