OCBC

Implementation Manager, Group Transaction Banking – Implementation & Client Services

OCBC
BusinessOCBC SingaporeFull-time1 months ago

About the role

AI summarised

The Implementation Manager in Group Transaction Banking is responsible for managing the end-to-end implementation of transaction banking solutions for corporate clients. This role involves coordinating with internal teams and clients to ensure smooth onboarding and service delivery.

BusinessFull-timeGeneral

Key Responsibilities

  • Manage end-to-end implementation of transaction banking products and services for corporate clients.
  • Coordinate with internal stakeholders including product, operations, and technology teams to ensure timely delivery.
  • Act as the primary point of contact for clients during the implementation phase.
  • Develop and maintain project plans, timelines, and status reports.
  • Identify and mitigate risks and issues throughout the implementation process.
  • Ensure compliance with regulatory and internal policies during client onboarding.
  • Conduct training sessions for clients on transaction banking platforms.
  • Support post-implementation handover to client services teams.

Requirements

  • Bachelor's degree in Business, Finance, or related field.
  • Minimum 5 years of experience in transaction banking or corporate banking implementation.
  • Strong project management skills with ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills.
  • Knowledge of transaction banking products such as cash management, trade finance, and supply chain finance.
  • Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
  • Experience with banking platforms and systems is preferred.
  • Ability to work under pressure and meet tight deadlines.
  • Strong analytical and problem-solving skills.
  • Team player with a client-centric mindset.