About the role
AI summarisedSingapore Airlines is seeking a senior leader to command operational incident response and ensure rigorous compliance across IT services in Beijing. The role involves acting as incident commander for high-impact events, driving compliance initiatives, and leading continuous improvement in DevOps and ITSM processes.
BusinessFull-time1716
Key Responsibilities
- Act as the primary incident commander during high-impact operational and cybersecurity events, leading coordination and resolution efforts to minimize disruption.
- Lead IT compliance initiatives, ensuring all services and infrastructure adhere to regulatory standards.
- Conduct risk assessments and audits to proactively identify and remediate vulnerabilities in collaboration with the Information Security team.
- Drive the automation and optimization of DevOps and ITSM processes.
- Champion initiatives that enhance operational efficiency, system readiness, and cross-team communication.
- Foster a high-performance culture by mentoring teams and promoting skill development to build a resilient and collaborative workforce.
Requirements
- 7-10 years in IT operations, with 3-5 years in a leadership role overseeing DevOps, ITSM, or compliance.
- Bachelor's in Computer Science, IT, or a related field.
- Expertise in ITIL frameworks; DevOps tools (Jenkins, Git, Terraform, Kubernetes); and cloud infrastructure (AWS, Azure).
- Proven ability to lead cross-functional teams in high-pressure situations, with exceptional problem-solving and communication skills.
- Deep understanding of regulatory frameworks (e.g., ISO 27001, GDPR, PCI-DSS), preferably within a highly regulated industry.