About the role
AI summarisedTemasek is seeking an AVP/VP, Technology (Product Manager) to lead HR technology initiatives, focusing on SAP SuccessFactors and AI-enabled solutions. The role involves end-to-end delivery, governance, vendor management, and driving adoption of responsible AI within the HR function at a global investment company.
BusinessFull-timeCorporate Group
Key Responsibilities
- Own end-to-end delivery of HR technology initiatives, including implementation, enhancement, and maintenance.
- Evaluate and recommend HR tech and AI-enabled solutions aligned to HR strategy, data governance, and enterprise architecture.
- Establish and maintain governance for SuccessFactors (configuration, data management, security, process automation) and AI usage policies (model selection, data minimization, bias monitoring, human-in-the-loop).
- Partner with HR to review and optimize processes using SuccessFactors and AI/ML (e.g., talent matching, skills inference, sentiment insights, case deflection, workforce analytics).
- Drive adoption and standardization of SuccessFactors and responsible AI across the organization; define usage guidelines and change management.
- Lead rollouts of new systems/features/modules/integrations, including AI-powered features (chatbots, recommendations, document intelligence); ensure integration, UAT, and end-user training.
- Provide training and enablement to HR teams on SuccessFactors and AI capabilities; promote process excellence and measurable outcomes.
- Oversee vendors; ensure quality, compliance, observability, and timely issue resolution.
- Stay current on SuccessFactors, HR tech, and AI trends; build and maintain a multi-year roadmap, POCs, and value cases.
- Ensure reliable operations; implement monitoring for performance, data quality, and AI model drift; enforce SLAs.
- Manage vendor relationships end-to-end; ensure compliance for data privacy, security, and AI usage.
- Manage BAU and budgets; track ROI, adoption, and risk/compliance metrics for both HR tech and AI initiatives.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- 10+ years managing medium-to-large, complex technology deliveries in multi-vendor environments.
- 8–10 years leading complex HRIS programs with hands-on SuccessFactors experience.
- Proven delivery across design, build, integration, data migration, testing (incl. non-functional), and production deployment.
- Consulting background in SuccessFactors delivery preferred.
- Candidates with SuccessFactors certification preferred.
- Passion for people, design, data, technology, and responsible AI.
- Strong analytical and problem-solving skills; ability to translate business problems into data/AI-enabled solutions.
- Familiarity with data governance, privacy-by-design, AI ethics.
- Rigorous, methodical delivery; ability to build and lead cross-functional and international teams.
- Ability to manage multiple initiatives; strong stakeholder management and change leadership.
- Experience with incremental change, production support, demand management, and AI model lifecycle (monitoring, retraining).
- Excellent communication and interpersonal skills; effective vendor oversight, including AI solution partners.