About the role
AI summarisedThe Software Engineer (SAP Development Support) role at Apple involves supporting and maintaining critical enterprise SAP applications across business functions such as Sales, Retail, Finance, and Operations. The position focuses on ABAP development, production support, system upgrades, and collaboration with global teams to ensure system reliability and security. The engineer will participate in on-call rotations and work with functional, BASIS, and security teams to resolve issues and implement improvements.
TechnologyOnsite
Key Responsibilities
- Support essential enterprise applications and construct the technical backbone driving Apple’s core functions
- Develop, troubleshoot, and maintain business applications in ABAP
- Improve system reliability and security through influential design contributions
- Monitor support quality and ensure process adherence
- Identify technical improvement areas for teams and/or individuals
- Identify and implement automation opportunities
- Attend to production issues timely during on-call assigned time
- Interact regularly with SAP Support Functional, BASIS, and Security teams
- Manage issues, perform proactive system monitoring, and handle system upgrades
- Apply support packs and implement minor enhancements
- Deliver services as part of a 24x7 globally distributed team
Requirements
- 5 years professional experience in SAP Application Development and production support
- 5 years professional experience in developing custom applications in ABAP and troubleshooting/customizing SAP delivered standard applications (order to cash)
- Experience with IDOCs, BAPI, RFCs, and Web services
- 2 years professional experience with Application programming on S/4HANA including RAP, OData, CDS Views, SAP FIORI
- 2 years professional hands-on experience with System upgrades and Support packs
- 2 years professional hands-on development experience in Eclipse
- Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent work experience
- Hands-on experience in Performance Tuning for ABAP and CDS, HANA applications
- Ability to collaborate closely with Functional Consultants to drive issues to closure
- Flexibility to participate in rotational on-call support schedule and respond to production issues immediately
- Knowledge of SAP technologies/frameworks such as SAPUI5 and SAP BTP Services
- Experience in Production Support projects
- Knowledge of SAP SqlScript for HANA
- Hands-on experience with API testing tools like Postman, SOAP UI
- Knowledge of debugging web applications using browser dev tools like Chrome DevTools