About the role
AI summarisedThis role at Rolls-Royce Power Systems in Singapore manages the end-to-end order execution process for engineered solutions, coordinating across sales, finance, logistics, and external partners to ensure accurate and timely delivery. The position requires 3-5 years of experience in order management, strong SAP skills, and knowledge of Incoterms and trade finance.
AerospaceFull-timeCustomer Management
Key Responsibilities
- Manage end-to-end order execution (order-to-cash process) from sales handover through to delivery and invoicing readiness
- Create and maintain order documentation in the enterprise resource planning system and shared systems, including sales orders, purchase requisitions and purchase orders, batch and serial tracking
- Execute orders in line with contractual terms, including scope, timeline, cost, and delivery requirements
- Coordinate closely with internal stakeholders (Sales, Sales Engineering, Finance, Aftersales, Logistics) and external parties (factories, suppliers, freight forwarders)
- Support payment processes including down payments and stage payments, Letters of Credit, bank guarantees, and telegraphic transfers, ensuring payment security prior to delivery
- Manage shipping and delivery execution, including issuing shipping instructions, coordinating with freight forwarders for bookings and shipment tracking, preparing and verifying shipping documentation (e.g. bill of lading, packing lists)
- Apply working knowledge of international commercial terms (Incoterms) to ensure correct ownership, risk transfer, and delivery responsibilities
- Perform transactions in the enterprise resource planning system related to goods receipt, purchase orders, packing lists and dispatch documentation
- Verify supplier and freight invoices and ensure alignment with delivered scope
- Manage discrepancies and claims, including short shipments, missing parts, documentation inconsistencies
- Support preparation and coordination of Letter of Credit documentation and amendments in collaboration with Finance
- Work with technical teams to ensure all required documentation and certificates are provided in line with contractual obligations
Requirements
- Degree in Business Administration, Supply Chain Management, or a related discipline
- 3–5 years of relevant experience in order execution, order management, or coordination roles
- Proven hands-on experience managing end-to-end order-to-cash processes
- Strong working knowledge of an enterprise resource planning system (preferably SAP) including sales order processing, purchase requisition and purchase order management, goods receipt transactions
- Experience handling shipping documentation (e.g. bill of lading, export documentation)
- Working knowledge of international commercial terms (Incoterms) and their application in delivery and risk transfer
- Exposure to trade finance processes (e.g. Letters of Credit, bank guarantees, telegraphic transfers) is advantageous
- Industrial, engineering, or engineered / capital equipment environments (preferred)
- Experience supporting project-based or cross-border order delivery (preferred)
- Exposure to power systems, generators, marine, or heavy equipment industries is a plus
- Strong coordination and stakeholder management skills across cross-functional teams
- High attention to detail with strong follow-through and ownership
- Ability to manage multiple orders, deadlines, and competing priorities
- Proactive and resilient in handling operational challenges and ambiguity
- Effective communication skills in a cross-cultural, regional environment