About the role
AI summarisedThe Sales - Consumer Offers Program Manager for South Asia at Apple is responsible for designing, launching, and scaling consumer financing and affordability programs to increase access to Apple products and services in the region. This role involves end-to-end program management, including commercial framework development, partner negotiations, customer experience design, and performance optimization using data and KPIs. The ideal candidate has deep expertise in Southeast Asian financial ecosystems, strong analytical and project management skills, and experience leading cross-functional initiatives from concept to launch.
TechnologyOnsiteSales and Business Development
Key Responsibilities
- Lead end-to-end management of consumer financing and affordability programs
- Develop consumer financing commercial frameworks
- Manage commercial negotiation & compliance with financial institutions and channel partners
- Perform internal/external commercial analysis, emerging market trends, customer financing trends, and offers data
- Manage the implementation of customer experiences across all touch points, technology enablement, Go-to-Market & launch plan
- Manage affordability programs rollout and expansion to channel partners with financial institutions, vendors, and technology enablers
- Define, track, optimize program performance & roadmap using KPIs and data insights
- Maintain engagement with cross-functional teams and stakeholders to deliver program outcomes
Requirements
- 10 years of experience in commercial roles, product or program management within financial institutions, fintech, management consulting, or technology vendors
- Deep knowledge of Southeast Asian consumer financing schemes, interest rates, lending landscape, financial ecosystem & regulations, and credit risk assessment
- Highly collaborative and adept at navigating ambiguity
- Skilled in managing multiple projects and prioritizing tasks efficiently
- Proven ability to lead complex, cross-functional programs from concept to launch and optimization
- Exceptional business acumen, analytical and business modeling skills, and attention to detail
- Ability to systematically apply structure and principles using data
- High proficiency in Keynote, Pages/Word, and Excel/Numbers
- Proficient in spoken and written English
- Bachelor’s degree required
- Thrive in a fast-paced, evolving tech or financial services environment
- Adaptable to stakeholders’ business priorities
- Demonstrated passion and deep understanding of Southeast Asian consumer behaviors, financing preferences, and market dynamics
- Proficiency in a regional business language is a strong asset
- Deep understanding & familiarity with financial technology platforms, APIs, and data analytics tools
- Exceptional problem solver with proven skills in synthesizing complex problems, creating programmatic solutions, and scaling program execution across markets
- Exceptional communication and influencing skills, proven track record at securing executive buy-in and aligning diverse stakeholders through impactful storytelling
- Proven experience in securing and negotiating large & complex commercial agreements