About the role
AI summarisedThe role is for a Claims Assessor on a 1-year contract in the insurance industry. The assessor will evaluate and process insurance claims, ensuring accuracy and compliance with policies.
BusinessFull-timeGeneral
Key Responsibilities
- Assess and process insurance claims in accordance with policy terms and conditions.
- Review claim documentation for completeness and accuracy.
- Investigate and verify claim details to determine validity.
- Communicate with policyholders, brokers, and other stakeholders regarding claim status.
- Ensure timely and accurate claim settlements.
- Maintain detailed records of claim assessments and decisions.
- Identify potential fraudulent claims and escalate as necessary.
- Collaborate with internal teams to resolve complex claims.
Requirements
- Diploma or degree in any discipline.
- Prior experience in claims assessment or insurance operations is preferred.
- Strong analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and in a team.
- Proficient in Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- Knowledge of insurance regulations and practices is an advantage.