About the role
AI summarisedThe Logistics Systems Analyst will support the maintenance and enhancement of logistics systems within Apple's Pacific Logistics team, acting as a subject matter expert in real-time tracking, transportation management, and service level systems. The role involves both business-as-usual system support and project-based work, including translating business requirements into system configurations and participating in capital projects from requirements gathering through implementation and UAT. The ideal candidate will have a blend of technical, analytical, and project management skills, with experience in logistics systems and data tools, and the ability to thrive in a fast-paced, evolving environment.
TechnologyOnsiteOperations and Supply Chain
Key Responsibilities
- Provide support to systems maintenance during business as usual (BAU) and peak periods
- Support system issue resolution and timely updates to stakeholders
- Translate business requirements into system setup
- Participate in capital projects from the business requirement stage till implementation
- Play a key role in User Acceptance Testing (UAT)
- Advise on capital projects related to logistics systems
- Represent the logistics team regionally and cross-functionally on relevant systems
- Serve as the go-to person for system-related queries across internal functions and external partners
Requirements
- Bachelor’s Degree or equivalent
- Minimum 2 to 3 years of experience in a logistics-related industry
- Exposure to logistics systems including shipment tracking, transportation management, service levels management
- Experience with business reporting/Business Intelligence tools
- Ability to understand coding language(s) preferred
- Basic knowledge of SAP or equivalent ERP systems
- Experience in data analysis tools (e.g., Tableau, SQL, etc.)
- Experience in project management with agile methodology
- Ability to understand and translate between system and operational requirements
- Good interpersonal communication skills in both written and oral formats
- Effective time management and ability to multitask
- Sense of urgency and persistence in resolving urgent production issues
- Insatiable drive to understand root causes of issues and be a creative thinker for solutions
- Adaptable, flexible, and open-minded to work in a dynamic, fast-paced environment
- Willingness to take on new systems, programs, or skills as required by the business