Airbus

Technical Support Specialist

Airbus
Aircraft MRO & Aviation EngineeringSingapore AreaOnsitePosted 4 weeks ago

About the role

AI summarised

Ensure the continued airworthiness of the Airbus Helicopters fleet in the Asia Pacific region, maintaining a high level of safety and reliability through expert technical support and incident management.

AerospaceOnsite

Key Responsibilities

  • Support AOG (Aircraft On Ground) hotline and answer technical queries from customers and customer centers in the Asia Pacific region.
  • Appraise product structure defects/damages to facilitate generation of RDAS (Repair Design Approval Sheet).
  • Participate in technical event analysis at Group level with L3 experts.
  • Collect in-service fleet data on critical technical issues for product improvement processes at Group level.
  • Prepare In-Service Incident Report (ISIR) and coordinate incident/accident investigation process.
  • Support regular visits to the customers.
  • Support technical briefings for customer centers and network partners.

Requirements

  • Recognized Aerospace or Engineering Bachelor's Degree, or related.
  • Previous working experience as a CAAS (Civil Aviation Authority of Singapore) or equivalent Licensed Aircraft Maintenance Engineer.
  • At least five years working experience in helicopter maintenance.
  • Operational Knowledge of EASA (European Union Aviation Safety Agency) and CAAS regulations for Part 145 and Part 66.
  • Effective written and oral communication skills in English.
  • Computer literate with a good knowledge of Microsoft Office applications.