Cargo - Officer Network Operations

Key Responsibilities

• Support load planning procedures and assist in resolving load control–related issues
• Maintain accurate flight documentation and records and provide backup support during irregular operations and flight delays
• Assist in calculating aircraft weight and balance for passenger and cargo flights, and support the preparation of load sheets and loading instruction reports (LIR)
• Verify cargo manifests and loading instructions and ensure proper cargo restraint and load distribution
• Ensure special cargo is correctly loaded on the aircraft (e.g. correct orientation, proper restraint, adherence to aircraft restrictions for live animals, perishables, oversized items)
• Assist with load planning to maximise aircraft utilisation, coordinate cargo transfers and connections, and support compliance with specific loading requirements
• Support communication between flight crew, ground crew, and operations control
• Participate in comprehensive initial training programmes covering weight and balance fundamentals, and Business Continuity Plan (BCP) training programmes
• Complete aircraft-specific training modules for different fleet, dangerous goods training, and maintain current certifications
• Monitor and follow up on acknowledgements from stations, sending reminders to ensure timely confirmation of receipt and compliance with procedural updates
• Assist in preparing training materials and documentation and coordinate training schedules with operational requirements
• Support the development of standard operating procedures and training guides