About the role
AI summarisedThe Technical Trainer at Applied Materials delivers standard and customized technical training courses on semiconductor and display equipment to customers worldwide. This role involves developing training materials, maintaining product expertise, supporting safety and system functionality, and representing technical training in cross-functional settings. The position requires travel, occasional off-shift work, and collaboration with engineering and manufacturing teams to ensure training aligns with product capabilities and customer needs.
EquipmentOnsiteCustomer Service & Support
Key Responsibilities
- Presents standard or moderately customized technical training courses using prepared or customized materials
- Conducts training at customer sites which may involve both domestic and international travel of short duration
- Manages classroom/lab activities to assure fulfillment of course objectives
- Presents and practices safety per procedure
- May train during off-shift and/or weekends as assigned
- With assistance, develops technical training materials to include new courses for new products
- Frequently develops customized training materials per customer needs
Requirements
- Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
- Understands key business drivers and uses this understanding to accomplish own work
- Provides informal guidance to new team members
- Solves problems in straightforward situations using technical experience and judgment
- Impacts quality of own work and the work of others on the team
- Works within guidelines and policies
- Explains complex information to others in straightforward situations
- Ability to travel domestically and internationally for short durations
- Willingness to train during off-shift and/or weekends as assigned
- Experience in developing technical training materials
- Experience in customizing training materials per customer needs
- Experience in creating teaching media and augmenting documentation
- Knowledge of Instructional System Design
- Ability to provide training and guidance to other personnel in course development
- Understanding of system maintenance and functionality
- Knowledge of safety procedures and retrofits
- Familiarity with technical training organization and AGS organization
- Skills in marketing technical courses/products