About the role
AI summarisedThe Logistics Infrastructure team seeks a dynamic and experienced individual to serve as a Subject Matter Expert (SME) for logistics systems. This role is critical in governing the data, systems, and processes related to Apple's Pacific Logistics operations, requiring strong system knowledge, data analytics skills, and the ability to bridge business needs with technical solutions in a fast-paced environment.
TechnologyOnsiteOperations and Supply Chain
Key Responsibilities
- Provide support for systems maintenance during both business as usual (BAU) and peak periods.
- Resolve system issues and provide timely updates to relevant stakeholders.
- Translate business requirements into specific system setups.
- Participate in capital projects from the initial business requirement stage through to implementation, including leading User Acceptance Testing (UAT).
Requirements
- Proven ability to understand and translate between system functionalities and operational business requirements.
- Demonstrated robust knowledge of logistics systems (e.g., real-time track and trace, transportation management, service levels management).
- Strong data analytic skillset to troubleshoot and advise on system queries.
- Excellent interpersonal communication skills, both written and oral.
- Ability to manage time effectively and multitask in a high-pressure environment.
- Sense of urgency and persistence when resolving critical production issues.
- Adaptability and flexibility to thrive in a dynamic, constantly changing environment.