About the role
AI summarisedAs an SAP Application Specialist, you will be responsible for tackling operational issues within SAP systems across Sales Order-to-Revenue processes, specifically within Retail, Digital Stores, and Sales Channels domains. This role involves close collaboration with global business and technical teams to resolve business-impacting issues and manage all aspects of system support.
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Key Responsibilities
- Resolve business-impacting issues within SAP systems across Sales Order-to-Revenue processes.
- Provide accountabilities for all aspects of system support, including incident ticket handling and production issue escalations.
- Ensure timely remediation of identified system issues.
- Work closely with regional business and technical teams across multiple locations and time zones.
Requirements
- Bachelor's Degree in Computer Science/Information Technology or a related field.
- At least 5 years of functional working experience in SAP SD.
- Experience with Retail and Sales Domains is required.
- Strong understanding of end-to-end enterprise processes (order management, payment processing, logistics).
- Critical problem solver with quantitative aptitude.
- Excellent communication and interpersonal skills.
- Proven ability to work in cross-functional environments with stakeholders.