About the role

AI summarised

We are seeking a driven Services Account Manager to make an impact at Schneider Electric. You will be responsible for developing relationships, generating demand within target customer accounts, and driving the cross-selling of our comprehensive Field Service portfolio across Power Systems, Secure Power & Cooling, Digital Energy, and Industrial Automation solutions.

IndustrialOnsiteSales

Key Responsibilities

Initiate contact, develop relationships, and generate demand within assigned customer accounts.
Educate customers on all SE products and services, focusing on addressing specific customer pain points.
Drive cross-selling of the Field Service portfolio, including Power Systems, Secure Power & Cooling, Digital Energy, and Industrial Automation.
Ensure high customer satisfaction by overseeing all ongoing account activities, including orders and execution.
Utilize BFO (Salesforce.com) for sales funnel management, account planning, and opportunity detection via Sales Cockpit.
Provide timely monthly forecasts using BFO and contribute to field service performance analysis reports.
Prepare precise and timely information for the Tender team to develop sales quotations and proposals.
Monitor margins to ensure they meet or exceed country thresholds, escalating issues using the DOA process.

Requirements

Bachelor Degree in Engineering or equivalent.
At least 5 years of technical sales experience in engineering solutions.
Proven ability to grasp complex engineering solutions and present them clearly to non-technical audiences ('trusted advisor' capability).
Strong account management skills with a focus on building sustainable customer intimacy.
Proficiency in Cold Calling and Social Selling techniques.
Excellent verbal and written communication skills, including presenting to C-level customers.
Thorough knowledge of Schneider Electric services offers across the Asset Management Life Cycle.
Proficiency in Microsoft Office suite and ERP/CRM related tools.