About the role
AI summarisedThe Salesforce Business Analyst will apply knowledge of Salesforce capabilities to guide implementations, engage stakeholders, document requirements, and collaborate with developers. This role requires a Salesforce Certified Business Analyst with Scrum Master or Product Owner certification and at least two years of experience in Agile projects.
BusinessFull-time
Key Responsibilities
- Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System
- Engage stakeholders and end-users to grasp needs, issues, and desired outcomes
- Document insights in concise reports, preparing business use cases, scope, and functional requirements
- Collaborate with developers and architects to define technical and functional specifications for new systems or enhancements
- Develop user stories and process flows to visualize solutions
- Communicate technical constraints to users and seek alternative solutions collaboratively
Requirements
- Diploma, with at least two (2) years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
- Certified Scrum Product Owner or Certified Scrum Master or equivalent
- Salesforce Certified Business Analyst and have passed/obtained the Salesforce Administrator Exam (CRT101)
- Prior experience in Omniscript/Omnistudio (optional)