About the role
AI summarisedSenior field-based sales and account management role focused on promoting Pfizer vaccines to healthcare professionals. The role involves consultative selling, digital engagement, strategic account planning, and cross-functional collaboration to drive vaccine adoption and patient care improvement within a defined territory.
BiopharmaOnsiteSales | Regular Full time
Key Responsibilities
- Responsible for onboarding customers to new operating models and to new platforms (e.g., Digital Engagement Portal)
- Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
- Driving identified customers to the digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients. Ensuring customers gain best value from the services
- Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva Engage) as well as adapts quickly to new CF tools for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
- Provide objective and scientifically sound medical information regarding Pfizer's product portfolio and the diseases states.
- Incorporating the use of educational programs, outcome and other tools which identify the greatest opportunities for improving patient care.
- Responsible for strategic deployment of Pfizer resources to support HCP (e.g.
- patient education, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g.
- RTE) into call planning; collaborate effectively with other Customer-Facing (CF) colleagues
- Seeking and developing awareness of external market conditions to drive exceptional customer support and insights, connecting customer discussions with external trends and internal developments within Pfizer.
- Managing and achieving annual targets and ensuring adherence to Compliance, Legal, Medical and Regulatory requirements.
- Provide support for relevant inline vaccines prescribed by HCP’s
Requirements
- A Tertiary Diploma/Degree preferred in Business/ Science/ healthcare background with solid knowledge of the industry.
- Minimum 5 years sales experience in pharmaceutical/medical device industry (previous vaccine experience is a plus)
- Curiosity with an entrepreneurial & growth mindset.
- Analytical skills to identify the connections between data, products and the needs of both Health Care Professionals and patients.
- Written and verbal communication skills to help build trusted, sustainable relationships with your internal and external stakeholders.
- Good digital literacy - Solid understanding of the digital space and a willingness to keep learning and upskilling.
- Strategic thinking and planning to help customers see beyond the day-to-day.
- Agility, adaptability to change and seasoned negotiation skills.
- Commercial and business acumen, managing financial budgets, driving sales and achieving performance measures.
- Able to connect with customers virtually and in person.
- Can-do attitude and a work ethic underpinned by determination and commitment
- Highly dependable and able to work independently
- Possess a class 3 valid driving license and preferably possess a car