About the role

AI summarised

This role is for a Business Systems Analyst and Developer responsible for managing application development lifecycle, building secure IT solutions, and collaborating with business users and IT teams. The position requires a Bachelor's degree in a technical field and 1-3 years of experience, with proficiency in JavaScript, HTML, CSS, SQL, and APIs.

ComponentsFull-time

Key Responsibilities

Manage all phases of application development, from detailed requirements gathering and architectural design to development, testing, deployment, and post-production support.
Build secure, scalable, and maintainable IT solutions with advanced functionalities, applying best practices and performance optimization, administer the IT platforms, ACL management, support platform upgrading.
Produce & maintain clear project documentation to ensure future reference, support maintenance, and facilitate knowledge transfer.
Evaluate and adopt appropriate development platforms and approaches, including low-code/no-code or traditional coding to meet requirement.
Support ITSM processes implementation, working closely with HQ, conduct user education, knowledge sharing on local adaptation and operational support.
Collaborate effectively with business users and IT teams to align technical solutions with broader organizational goals and ensure high-quality delivery.
Liaise with HQ team and external service providers for implementations, enhancements, and troubleshooting.
Executive any other tasks or roles assigned by superior.

Requirements

Bachelor's Degree in Computer Science, Information Systems, or a related technical field.
Minimum 1–3 years of experience; high-potential fresh graduates with strong internship portfolios in software development will be considered.
Proficiency in JavaScript, HTML, CSS, SQL, and REST/SOAP APIs for system integration.
Strong ability to analyse complex business problems, define root causes, and translate them into structured technical requirements.
Prior exposure to enterprise platforms such as ServiceNow, Intramart, Microsoft Power Platform, or SharePoint.
Excellent communication and people skills to effectively liaise with business user and technical teams.
Understanding of the ITIL framework (Incident, Change, Problem and Request Management) and Agile/Scrum methodologies.
Familiarity with cloud concepts.