About the role
AI summarisedJoin the Service Excellence team to drive organizational transformation by applying business analytics to service operations. You will analyze performance data, support sales initiatives through visualization, and contribute to automation projects that enhance efficiency and customer satisfaction.
IndustrialOnsiteMarketing
Key Responsibilities
- Analyze internal business performance data to identify trends, gaps, and opportunities for improvement.
- Support the preparation of sales cadence and business reviews using data analysis.
- Develop and maintain Salesforce dashboards, reports, and visualizations to support strategic decision-making.
- Conduct market research to benchmark industry practices and assess competitive positioning.
- Support automation and digitalization initiatives aimed at simplifying processes and enhancing data accessibility.
- Collaborate with cross-functional teams to translate analytical insights into actionable recommendations.
- Communicate complex analytical findings and strategic recommendations clearly to stakeholders.
Requirements
- Bachelor’s degree or higher in Business Administration, Marketing, Data Analytics, Computer Engineering/IT related field, or similar.
- Strong proficiency in Data Analytics concepts.
- Demonstrated strong digital skills.
- Solid Business Acumen.
- Proficiency in Microsoft Excel.
- Familiarity with Salesforce is required.