About the role
AI summarisedThe System & Network Engineer is responsible for designing, implementing, and maintaining network and system infrastructure across LAN, WAN, wireless, and cloud environments. This role includes providing technical support, managing backups and virtualization platforms, troubleshooting complex issues, and contributing to regional and global IT projects. The engineer ensures mission-critical systems remain operational and supports end users with training and documentation.
ComponentsOnsiteBE
Key Responsibilities
- Responsible for planning, IT Infrastructure design, configuration, installation, implementation, and deployment of network infrastructure
- Technical advice and propose solutions to the Infrastructure Team Leader when required
- Handle network/systems testing and manage web-based applications infrastructure
- Provide technical support on and after office hours on mission-critical systems
- End users support; Produce operation procedures and training to users for new technologies implemented
- Participate in Regional / Global Projects
- Update and liaise project status, project reporting, and issues to respective team members
Requirements
- Degree in Computer Science / Telecommunications / Information Technology or any relevant
- Industry certification from Cisco, FortiGate, Microsoft, and AWS is highly desirable
- At least 3 years’ experience in a regional role preferred
- Excellent interpersonal, communication, and presentation skills and ability to communicate with all levels of end users
- Proven operational experience working in LAN, WAN, Wireless, Security, Cloud providers (AWS, Azure), VPN, Active Directory, DNS, DHCP
- Ability to work under pressure with minimum supervision
- Demonstrable experience with managing MS Hyper-Vs, VMWare ESXI, SAN, NAS, Veeam Backup, and tape libraries
- Able to work well as a team player while being independent and pro-active
- Knowledge of SD-WAN, SASE, and CASB is preferred
- Positive attitude in the challenging work environment
- Able to travel for ASEAN and India region