About the role
AI summarisedJoin Apple's Pacific Ops System & Process Function to manage complex, global, and regional initiatives. This role involves leading cross-functional teams to define, build, and roll out innovative technology and business process solutions that drive efficiency, enhance customer satisfaction, and increase revenue across areas like Reseller Operations, Online Store Fulfillment, Retail Fulfillment Logistics, Supply/Demand Management, and Product Operations.
TechnologyOnsiteOperations and Supply Chain
Key Responsibilities
- Lead and implement cross-functional change management initiatives across Apple’s product lines.
- Devise and implement business and system solutions in partnership with cross-functional users (e.g., Finance, Sales), Freight Forwarders, 3PL Warehouse, Apple OEMs, and IS&T to meet changing business conditions.
- Project manage cross-functional re-engineering implementations.
- Ensure process integration across the organization, both regionally and globally.
- Document business requirements in collaboration with business stakeholders and gain final approval.
- Articulate Business Requirements to IS&T Consultants and assist in formulating prototypes or proof of concept solutions.
- Lead User Acceptance Testing (UAT) and the implementation of business and supporting system changes across Apple Pacific.
- Validate return on investment post-implementation.
Requirements
- Subject matter expertise in fulfillment supply chain from manufacturing and distribution centre sites.
- Exceptional project management skills.
- Strong grasp of process management principles.
- Proven ability to influence and collaborate across all organizational levels.
- Meticulous attention to detail.
- Ability to work within the business to drive process enhancement.