Senior Executive / Executive Cabin Crew Rostering

Key Responsibilities

• Plan, optimise and publish monthly Cabin Crew rosters, ensuring consistent standards of fairness, accuracy, quality and timeliness. (e.g. fair and accurate distribution of flying hours/allowances).
• Develop rostering strategies using data, scenario analysis and rule reviews to balance operational requirements with crew welfare and equity outcomes.
• Configure, monitor and refine system parameters and logic within Crew Management and Jeppesen Crew Rostering systems to improve roster quality, efficiency and compliance.
• Plan, support and roster regulatory and service training for existing crew and new cabin crew trainees, ensuring operational qualification across aircraft types and progression for multi-fleet capability.
• Coordinate timely injection of new crew in support of network growth and operational needs, enabling ease of deployment and strengthening operational resilience.
• Ensure rostering outputs comply with regulatory requirements and industrial/collective agreements, and maintain strong auditability of rostering decisions and rule application.
• Respond quickly to network adjustments and aircraft changes to adapt to company's directives and operational requirements.
• Partner closely with Cabin Crew Division stakeholders and the union on roster-related matters, including policy/rule interpretation, change communication and issue resolution.
• Manage roster-related enquiries and feedback from crew, addressing concerns on roster outcomes and fairness with clear, timely explanations through crew communications or engagement sessions.
• Manage a small team of 3 to 4 Associates (redistribution of team members might arise, depending on operational needs).