About the role
AI summarisedWe are seeking a Services Sales Account Manager to drive business development and maintain strong relationships within the Hotel and Government sectors. This role involves educating clients on Schneider Electric's comprehensive product and service offerings while managing the sales cycle from initial contact to successful execution.
IndustrialOnsiteSales
Key Responsibilities
- Initiate contact, develop relationships, and generate demand within assigned customer accounts in the target segment.
- Educate customers on all SE products and services, focusing specifically on addressing customer pain points.
- Drive cross-selling of the Field Service portfolio, including Power Systems, Secure Power & Cooling, and Digital Energy.
- Ensure high customer satisfaction by overseeing all ongoing activities, including orders and execution.
- Utilize BFO (Salesforce.com) for sales funnel management, account planning, and opportunity detection via Sales Cockpit.
- Provide monthly forecasts using BFO and summarize findings in a timely manner.
- Prepare analysis and reports on field service performance.
- Provide precise and timely information to the Tender team for sales quotations and proposals.
- Monitor margins to ensure they meet or exceed country thresholds, escalating issues using the DOA process.
- Map key account players including end users, consultants, LEW, and contractors to identify business opportunities.
Requirements
- Bachelor Degree in Engineering or equivalent.
- At least 3 years of technical sales experience in engineering solutions.
- Proven ability to grasp complex engineering solutions and present them clearly to non-technical audiences.
- Strong cold calling, social selling, persuading, and influencing skills to promote SE offers.
- Demonstrated ability to build sustainable and reliable customer relationships.
- Excellent verbal and written communication skills, including interaction with C-level customers.
- Proficiency in Microsoft Office suite and ERP/CRM related tools.