About the role
AI summarisedThis entry-level Customer Engineer role at Applied Materials involves supporting the installation, maintenance, and upgrade of semiconductor and display manufacturing equipment under the guidance of senior engineers. The position requires basic technical aptitude, communication skills, and willingness to learn diagnostic techniques and preventive maintenance across electrical, mechanical, vacuum, plasma, hydraulic, and gas systems. Candidates will interact directly with customers and receive on-the-job training, with opportunities to grow in a global technology leader focused on materials engineering solutions.
EquipmentOnsiteCustomer Service & Support
Key Responsibilities
- Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
- Use digital analytics for troubleshooting
- Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinate and communicate directly with customers
Requirements
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- Basic mechanical aptitude
- Willing to learn and interpret electrical and mechanical schematics
- Experience diagnosing and resolving basic technical challenges
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
- Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
- 1–2 years of work experience in customer/field service support, or a related technical field
- Associate degree in electronics or engineering technologies
- Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
- Familiarity with hand tools and their appropriate usage, including digital multimeters