About the role
AI summarisedThe Direct Retail Manager oversees retail operations, manages store staff, and drives sales performance to meet company targets. This role involves inventory management, customer service excellence, and implementing marketing strategies to enhance brand presence.
Consumer ElectronicsFull-timeRetail Stores
Key Responsibilities
- Manage daily retail operations to ensure smooth functioning of the store.
- Lead, train, and motivate store staff to achieve sales goals.
- Monitor inventory levels and coordinate with supply chain for stock replenishment.
- Develop and implement sales strategies to increase revenue.
- Ensure high standards of customer service are maintained.
- Analyze sales data and prepare reports for management.
- Maintain visual merchandising standards in line with brand guidelines.
- Handle customer complaints and resolve issues promptly.
Requirements
- Bachelor's degree in Business Administration or related field.
- Minimum 3 years of experience in retail management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets.
- Proficiency in MS Office and retail management software.
- Knowledge of inventory management and merchandising.
- Ability to work flexible hours including weekends and holidays.
- Customer-oriented mindset with problem-solving skills.