About the role
AI summarisedThe Retail Executive supports daily retail operations at The Singapore Mint, managing customer inquiries, sales transactions, and store presentation to ensure a high standard of service for premium collectibles.
UtilitiesOnsiteRetail
Key Responsibilities
- Attend to walk-in customers and respond to product enquiries in a professional and courteous manner
- Provide accurate information on products, pricing, promotions, and availability
- Handle sales transactions, payment processing, and order collection accurately
- Support after-sales service such as returns, exchanges, and customer follow-ups in accordance with company policies
- Maintain product displays, visual merchandising, and overall store cleanliness
- Assist with stock replenishment, basic inventory checks, and merchandise arrangement
- Maintain accurate records of sales transactions and customer requests
- Assist with opening and closing duties of the retail outlet when required
- Support promotional activities and product launches in the retail store
Requirements
- GCE O Level, ITE, Diploma, or equivalent qualifications
- Minimum 2–3 years of relevant experience in retail or customer service
- Strong interpersonal and customer service skills
- Ability to communicate clearly in spoken English
- Ability to communicate in Chinese is an advantage to support customer interactions
- Basic familiarity with point of sale systems and cash handling is preferred
- Willing to work on weekends and public holidays based on retail operational requirements
- Experience handling collectibles, gifts, lifestyle, or premium merchandise is an advantage