About the role
AI summarisedSales Support Administrator role at CEVA Logistics in Bursa, Turkey, providing administrative and operational support to the sales team within the logistics sector, focusing on international road freight and rail activities. Responsibilities include managing sales documentation, maintaining customer databases, coordinating with internal teams, and assisting with reports and proposals.
BusinessFull-timeGeneral
Key Responsibilities
- Support sales operations by managing and processing sales documentation accurately and promptly.
- Maintain and update customer databases, ensuring all information is current and complete to support client engagement and service delivery.
- Coordinate with internal teams including logistics, finance, and operations to streamline order fulfillment and solve potential bottlenecks.
- Assist in the preparation of sales reports, proposals, and presentations to aid the sales team in client meetings and strategy planning.
- Serve as a liaison between customers and operational units to respond to inquiries, resolve issues, and uphold client satisfaction.
- Monitor logistics and delivery schedules, providing updates to customers and sales managers to ensure transparent and efficient service.
- Contribute to continuous improvement initiatives within the sales support functions, suggesting enhancements based on feedback and operational experience.
Requirements
- Proven experience in sales support or administrative roles, preferably within logistics or supply chain industries.
- Strong organisational skills with attention to detail and the ability to manage multiple tasks effectively.
- Excellent communication skills in both English and Turkish, facilitating clear and professional interactions.
- Proficient in Microsoft Office applications and comfortable with customer relationship management (CRM) tools.
- Ability to work collaboratively within cross-functional teams and build positive working relationships.
- Problem-solving aptitude and a proactive approach to support business development objectives.