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CMA CGM

Customer Service Coordinator - Import

CMA CGM
BusinessMontreal Qc, CAFull-time3 weeks ago
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About the role

AI summarised

The role is a Customer Service Coordinator focused on import operations at a logistics company. The coordinator will handle import documentation, coordinate with internal teams and external parties, and ensure smooth import processes.

BusinessFull-timeGeneral

Key Responsibilities

  • Coordinate import shipments from origin to destination.
  • Prepare and process import documentation.
  • Liaise with customers, carriers, and internal teams.
  • Track and trace shipments to ensure timely delivery.
  • Resolve any issues or discrepancies in import documentation.
  • Maintain accurate records of import activities.

Requirements

  • Minimum 1 year of experience in import operations or customer service.
  • Knowledge of import documentation and procedures.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficient in Microsoft Office applications.
  • Detail-oriented with good organizational skills.
  • Ability to multitask and prioritize tasks.
  • Team player with a positive attitude.