About the role
AI summarisedAs an SAP Application Specialist, you will be responsible for tackling operational issues within SAP systems across Sales Order-to-Revenue business processes, covering Retail, Digital Stores, and Sales Channels domains. This role requires close collaboration with global business and technical teams to resolve business-impacting issues and ensure timely system remediation.
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Key Responsibilities
- Resolve business-impacting issues within SAP systems across Sales Order-to-Revenue processes.
- Provide system support, including handling incident tickets and managing production issue escalations.
- Ensure timely remediation of all identified system issues.
- Work closely with regional business and technical teams across multiple locations and time zones.
Requirements
- Bachelor's Degree in Computer Science/Information Technology or a related field.
- Minimum of 5 years of functional working experience in SAP SD.
- Proven understanding of end-to-end enterprise processes (order management, payment processing, logistics).
- Strong problem-solving abilities backed by quantitative aptitude.
- Excellent communication and interpersonal skills with proven ability to collaborate cross-functionally.
- Experience in Retail and Sales Domains is required.