About the role

AI summarised

The Senior Administrative Officer is responsible for maintaining databases related to SMRT AFM and TMRB submissions, ensuring accurate reporting to LTA, and supporting continuous improvement through dashboard management and data analysis. The role requires a diploma in Business Administration or related field, at least 2 years of administrative or data management experience, and proficiency in Microsoft Office and Power BI.

TransportFull-timeGeneral

Key Responsibilities

Maintain and update the database for all SMRT AFM and TMRB submissions, ensuring data accuracy and completeness.
Update and maintain dashboards, highlighting areas for improvement and supporting management decision-making.
Process approval workflows and liaise with LTA for status updates and clarifications.
Generate and compile the EGB monthly report for submission to LTA, ensuring compliance with reporting requirements and deadlines.
Identify and propose process improvements based on data trends and dashboard insights.
Support ad-hoc administrative and reporting tasks as assigned by the supervisor.

Requirements

Diploma or higher in Business Administration, Information Management, or a related field.
At least 2 years of relevant administrative or data management experience preferred.
Experience in a regulated or transport industry environment is an advantage.
Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
Basic competency in Power BI or similar dashboarding/visualization tools.
Strong attention to detail and accuracy in data entry and reporting.
Good organizational and time management skills, able to manage multiple tasks and deadlines.
Effective communication and interpersonal skills for liaising with internal and external stakeholders.
Able to work independently and as part of a team.
Analytical mindset with the ability to identify trends and suggest improvements.
Fluent in written and spoken English.