About the role

AI summarised

The Associate Manager - HRIS, Process Improvement at KPMG will lead HR process improvement initiatives and serve as a functional expert for SAP SuccessFactors. This role involves redesigning HR processes, implementing automation solutions, and ensuring compliance, while partnering with HR and technology teams.

BusinessFull-timeGeneral

Key Responsibilities

Review, redesign, and streamline end‑to‑end HR operational processes across the employee lifecycle (Hire to Retire), focusing on efficiency, data quality, compliance, and employee experience.
Act as a functional subject matter expert for SAP SuccessFactors Employee Central and Recruiting (RCM), including workflows, business rules, and data structures.
Design and deliver process automation and digital solutions using Power Automate, Power Apps, SharePoint, and other tools, integrating with SuccessFactors via standard integrations or APIs where appropriate.
Identify SuccessFactors functional gaps or limitations and design pragmatic workarounds or complementary solutions using low‑code, RPA, or scripting approaches (e.g. Python).
Lead HR process improvement initiatives end to end, including requirements gathering, solution design, build oversight, UAT, go‑live, and post‑implementation stabilisation.
Partner with HR Business Partners, Talent Acquisition, PX, Payroll, and Technology teams to align solutions with business and compliance requirements.
Support data validation, reconciliation, and issue resolution across SuccessFactors and downstream HR systems.
Ensure all HR processes and digital solutions comply with data privacy, audit, security, and internal control standards.
Develop and maintain process maps, SOPs, user guides, and training materials to enable sustainable adoption and operational excellence.

Requirements

A recognised degree in Information Systems, Human Resources, Business, or a related discipline.
Strong hands‑on experience with SAP SuccessFactors, preferably Employee Central, with exposure to Recruiting (RCM) workflows and integrations.
Demonstrated experience in HR process improvement, optimisation, and digital transformation.
Solid understanding of the HR lifecycle and how system design impacts downstream processes (payroll, reporting, compliance).
Practical experience with automation and integration tools, such as: Microsoft Power Automate / Power Apps, API-based integrations, RPA or scripting (e.g. Python, PowerShell, UiPath – advantage).
Ability to assess when to configure within SuccessFactors vs. when to automate externally.
Strong analytical and problem‑solving skills, with the ability to translate complex business requirements into scalable solutions.
Excellent stakeholder engagement and communication skills, with experience working across HR and Technology teams.
Experience in a regulated or compliance-driven environment is an advantage.