About the role
AI summarisedGroup Head of Investment Operations role at Syfe in Singapore.
Wealth ManagementOnsiteOperations
Key Responsibilities
- Define and execute the global operations strategy and roadmap in alignment with company goals.
- Oversee all operational functions: KYC/Onboarding, Payments & Treasury Operations, Brokerage & Trade Operations, Settlements & Corporate Actions, Reconciliations, Data Ops, and Reporting.
- Own operational KPIs which include 99.99%+ accuracy, same-day/next-day processing SLAs, customer response times, cost-per-transaction, automation rates.
- Build and lead a high-performing, multi-jurisdiction operations leadership team.
Requirements
- Bachelor’s or Master’s degree in Finance, Business Administration or a related field.
- A minimum of 12-15+ years of progressive experience in operations management within the financial services industry, with significant experience in a leadership role.
- Previous experience as a Head of Operations or a similar senior leadership role at a regional or global FinTech platform or a fast-growing digital broker.
- Deep understanding of the operational mechanics of digital wealth management, brokerage services (stocks and ETFs), trade execution, settlement, and custody.