About the role

AI summarised

The Cloud Engineer will design, implement, and maintain cloud and IT infrastructure systems across public and private environments. This role involves collaborating with vendors, developers, and internal teams to deploy solutions, manage projects, troubleshoot issues, and ensure systems meet organizational and customer needs. The position requires a blend of technical cloud expertise, infrastructure administration, and strong interpersonal skills to support ongoing operations and project delivery.

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Key Responsibilities

Design, develop and deploy systems in both public and private cloud
Involve in the installation, configuration, and upgrade of IT Infrastructure requirements during project implementation
Develop and maintain cloud solutions, server, storage, and network in accordance with best practices
Work closely with vendors, application developers and other teams to implement new systems
Support projects in accordance with technical design specification
Coordinate projects for portion related to IT Infrastructure
Track and manage project change requests
Assist in projects updates, task list and procurement related process
Assist in user acceptance test, project documentation and document sign-off
Troubleshoot complex issues and document solutions
Preparing technical documents and user guides for the IT operations team
Regularly review existing systems and make recommendations

Requirements

Bachelor of Science (BSc) Degree in Computer/Information Science
2+ years of experience with implementing and managing cloud environments (Azure / AWS cloud)
2+ years of experience in operations and administration in Enterprise datacentre / virtualized data centre
Related technology certification preferred: Azure Cloud certification MCSA/RHCT Server+, Network+, or Security+ certification
Experience supporting one or all the following: Enterprise Systems – O365 Exchange Online, Dynamics 365, Active Directory, etc.
Understanding of operating systems including, but not limited to: Windows Server 2008, 2012, 2012 R2, 2016, 2019 Red Hat Linux / CentOS Linux
Infrastructure related services such as DNS, SMTP, SNMP, SSL and SSH
ITIL foundation certification is an added advantage (ITIL v4)
Strong understanding of Azure, AWS or GCP cloud technologies
Experience with Virtualization technologies and Server Hardening
Experience in deploying High Availability solutions on new systems and database
Experience in creation of user guides and documentations
Ability to provide and suggest IT solutions based on best practices
Good understanding of ITIL processes including Service Desk, Incident, Problem, Change and Configuration Management
Good understanding of IT infrastructure in terms of cloud solutions, server, storage, backup and network
Has a knowledge of Windows and Unix servers and network management principles
Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity