About the role

AI summarised

The Senior Administrative Officer – Data & Reporting is responsible for maintaining and updating databases related to SMRT AFM and TMRB submissions, ensuring accurate and timely reporting to LTA. The role involves managing dashboards, processing approval workflows, generating monthly reports, and supporting process improvements through data analysis. It requires close coordination with LTA and internal stakeholders to ensure compliance and support decision-making.

TransportOnsite

Key Responsibilities

Maintain and update the database for all SMRT AFM and TMRB submissions, ensuring data accuracy and completeness
Update and maintain dashboards, highlighting areas for improvement and supporting management decision-making
Process approval workflows and liaise with LTA for status updates and clarifications
Generate and compile the EGB monthly report for submission to LTA, ensuring compliance with reporting requirements and deadlines
Identify and propose process improvements based on data trends and dashboard insights
Support ad-hoc administrative and reporting tasks as assigned by the supervisor

Requirements

Diploma or higher in Business Administration, Information Management, or a related field
At least 2 years of relevant administrative or data management experience
Experience in a regulated or transport industry environment is an advantage
Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
Basic competency in Power BI or similar dashboarding/visualization tools
Strong attention to detail and accuracy in data entry and reporting
Good organizational and time management skills, able to manage multiple tasks and deadlines
Effective communication and interpersonal skills for liaising with internal and external stakeholders
Analytical mindset with the ability to identify trends and suggest improvements
Fluent in written and spoken English