About the role

AI summarised

The Program Manager, Supplier Relationship Management at Micron Technology is responsible for designing and operationalizing a global supplier relationship management framework, integrating supplier performance platforms, and supporting supplier performance governance. This role serves as a key liaison between business analysts, IT/platform teams, and procurement to ensure alignment of supplier performance metrics, system configuration, and adoption. The position requires 5+ years of experience in supplier management, strategic sourcing, or related fields, with strong analytical, communication, and project management skills.

IDMOnsiteGlobal Procurement

Key Responsibilities

Serve as the primary liaison between the SPM Business Analyst (metrics, KPIs, scorecards) and the digital platform/system teams implementing the external supplier performance solution
Translate business requirements into clear functional and technical specifications for system configuration, workflow design, data structures, and reporting/dashboard needs
Coordinate UAT cycles, data validation, defect resolution, and enhancement requests to ensure platform accuracy, consistency, and adoption
Partner with IT Procurement and platform providers to define the roadmap, review sprints, and support continuous improvement
Establish and maintain governance for metric definitions, data quality, version control, and platform operating processes
Design and operationalize Micron’s global SRM framework
Benchmark leading SRM practices, maturity models, and engagement methodologies across relevant industries
Design a standardized SRM program for Micron’s Strategic Suppliers, including segmentation, engagement models, relationship indicators, review cadences, and partnership frameworks
Develop relationship health metrics and supplier feedback mechanisms that complement quantitative SPM KPIs
Create SRM tools, templates, playbooks, and guidance to ensure global consistency and adoption
Support the SPM lead and Annual Supplier Evaluation (ASE) Committee
Coordinate closely with ASE co-chair to ensure alignment across SRM, SPM, and broader Supplier Ecosystem initiatives

Requirements

5+ years of experience in supplier relationship management, supplier performance management, strategic sourcing, procurement analytics, or related roles
Expertise in supplier KPI frameworks, scorecards, segmentation, and governance models
Experience partnering with IT or platform teams to deploy or enhance enterprise systems (e.g., SaaS, workflow, analytics tools)
Strong project management and organizational skills, with the ability to manage multiple stakeholders and global initiatives
Excellent communication and facilitation skills, with the ability to translate technical concepts into business language
Strong analytical skills and experience with data-driven decision-making, reporting, and visualization
Background in semiconductor, high-tech manufacturing, life sciences, or similarly complex global supply chains
Experience designing or operationalizing SRM frameworks or supplier engagement models
Familiarity with platforms such as Tableau, PowerBI, Ariba, Ivalua, or other procurement/performance systems
Exposure to change management and continuous improvement methodologies